Then select “Help” to access all of your support options. To access support through your driver app, tap the menu button at the top of your screen. ![]() Since you’re on the road driving and there’s a good chance you’ll be on your Uber driver app already, the app is a great first option. The first step to solving any problem is trying to figure it out yourself using your in-app support options. Depending on the problem you’re trying to solve or the questions you may have, there are a few different ways drivers can contact Uber support.īelow, we listed the six best ways to receive assistance from the Uber support team. Uber now has several ways drivers can connect with Uber support. ![]() As its driver count ballooned to almost three million drivers, increasing driver complaints pushed Uber to overhaul its driver support system. It’s inevitable that problems will arise like unruly passengers, account issues, and even reporting vehicle accidents.įor the longest time, Uber’s driver support was a huge pain point as its speedy rise to the top of the ridesharing business caused some considerable growing pains.Īt first, Uber prioritized accessible information for drivers rather than 24/7 live support. Published on DecemLast updated on October 29, 2020Īs a driver for a rideshare platform like Uber, it’s imperative to have readily available support that you can access at any time.
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